Among the many features that distinguish true CRM solutions like ZohoCRM, SugarCRM and Salesforce from traditional Contact Managers (electronic rolodexes) like Act and Goldmine is the concept of Leads vs Contacts.
Nimble (www.nimble.com) announced a new version this past week with some significant improvements. Their announcement reminded me of one of the many reasons why I love Cloud/SaaS software like Nimble – because I simply use it – I don’t have to maintain it. Vendors release software updates periodically to correct defects and add functionality. They’re